What comes with the services - Pet Sitter - Pet Boarding -Pet Minding - iSocial Pets Perth W.A

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What comes with the services

SERVICES
What services can I offer and what should they include?
Pet sitters on iSocial Pets can be booked for the following services:
  • Home dog boarding
  • Doggy daycare
  • Dog walking
  • Home visits
  • House Sitting
You will find below some details on what is expected of both the pet sitter and the pet owner during each service. This is to be used as a guideline - you and the owner are welcome to reach an agreement on alternative arrangements.

Standard across all types of booking
Service inclusions for the Pet
What the pet should be provided with during the booking.
  • Feeding the pet as required
  • Access to fresh water
  • Dog is able to go to the toilet regularly
  • Basic medication (non-injectables)
  • Pets are kept in a hygienic condition - any messes of the pet are cleaned up, and any signs of illness or injury are reported to the owner
Owner Expectations
What the owner can expects from the sitter during the booking.
  • At least 1 x photo update per day or house visit Mainly via FB
  • Keeping in contact with owners regarding any changes with the pet and if required bringing the pets to the vet when agreed to by the owner or in an emergency
iSocial Pets Expectation
What ( we ) the sitter expects from the owner during the booking.
  • Any behavioural issues of the pet are disclosed
  • Any special requirements or instructions are written down for the sitter to prevent any misunderstanding. Click here for a list of subjects to discuss during the Meet & Greet, as well as an intake form for written agreements.
  • Medication properly labelled, clear dosage instructions and timings (if applicable)
  • Emergency contact details (person not travelling with the owner) are provided
  • If feeding is required, enough pet food is provided
Service Specific Standards
Dog Boarding
Duration - 24 hoursService inclusions for the Pet
  • Dog will not be left alone for longer than 3 hours
  • Dog has space to move around and explore. Not to be tied up or kept in a crate for long periods of time.
  • Secure space for dogs so they can't escape
  • Dog has access to shade and a cool place when hot and a warm place when cold
  • The environment is safe for the dog with no chance of the dog getting hurt or ingesting something it should not.
  • For puppies, the environment should be puppy proof to ensure they can't accidentally destroy any belongings, hurt themselves or ingest something it should not.
  • At least 1 hour of physical exercise (can be broken down as indoor/outdoor play, multiple walks or one long walk as per agreement with owners)
iSocial Pets Expectation
  • Dog can be alone for periods of time - no more than 3 hours
  • Dog is housetrained (if the dog is not housetrained, the sitter is informed prior to the booking)
  • Bedding and walking equipment is provided
  • Pick up and drop off times fall within the 24-hour time frame. For example, if drop off is at 9 am, pick-up should be at 9 am on the last day. Additional time (later pick-up) can be booked separately in the form of doggy daycare.
Doggy Daycare Duration - 8 hours Service inclusions for the Pet
  • Secure space for dogs so they can't escape
  • Continuous monitoring of dogs in the sitter's care
  • Dog has space to move around and explore. Not to be tied up or kept in a crate for long periods of time.
  • Dog has access to shade and a cool place when hot and a warm place when cold
  • Dog will not be left alone for longer than 1 hour
  • The environment is safe for the dog with no chance of the dog getting hurt or ingesting something it should not.
  • For puppies, the environment should be puppy proof to ensure they can't accidentally destroy any belongings, hurt themselves or ingest something it should not.
  • At least 1 hour of physical exercise (can be broken down as indoor/outdoor play, multiple walks or one long walk as per agreement with owners)
iSocial Pets Expectation
  • Dog is housetrained (if the dog is not housetrained, the sitter is informed prior to the booking)
  • Behavioural issues are disclosed
  • Bedding and walking equipment is provided
Dog WalkingDuration - From 30 minutesService inclusions for the Pet
  • Walking and spending that time with the dog
  • If it is too cold or too hot to walk the dog, alternative forms of physical exercise or enrichment for the dog as agreed to by the owner
  • No off lead dog play unless allowed by the owner in an appropriate area
Owner Expectations
  • Dog is left in an area stipulated by the owner upon return
  • House/apartment locked up and secured after the booking AND while out on walks
  • Any keys must be returned at the end of the booking as instructed by the owner
iSocial Pets Expectation
  • Easy and safe access to the house/apartment
  • Walking equipment, poop bags and towel
  • If the owner has a security camera inside or outside the house, they need to disclose this to the sitter
Home Visits Duration - From 30 minutes Service inclusions for the Pet
  • Price includes the care of 2 Pets
  • Cats - clean litter tray and spend time with the cat
  • Dogs - spend time engaging and playing with the dog. Dogs will be brought out to the toilet.
  • Puppies/senior dogs - clean up any mess made by the dog
  • Small pets - Tidy cages and do a full clean if the booking is more than 4 days
Owner Expectations
  • House/apartment locked up and secured after the booking
  • Any keys must be returned at the end of the booking as instructed by the owner
  • Collecting mail and taking out the garbage (if required)
iSocial Pets Expectation
  • For dogs, the owner or friend/family will be returning home to the pets each day. This service is not a stand-alone solution for when an owner is away.
  • Pets have access to shade and a cool place when hot and a warm place when cold
  • Easy and safe access to the house/apartment
  • Food and cleaning supplies in a convenient location (if applicable)
  • If the owner has a security camera inside or outside the house, they need to disclose this to the sitter
House Sitting Duration - 24 hoursService inclusions for the Pet
  • Price includes the care of up to 3 pets
  • Cats - clean litter tray and spend time with the cat
  • Dogs - At least 1 hour of physical exercise (can be broken down as indoor/outdoor play, multiple walks or one long walk as per agreement with owners); pick up all dog poop in the backyard during the stay
  • Dog and cats have space to move around and explore. Not to be tied up or kept in a crate for long periods of time.
  • Small pets - Tidy cages and do a full clean if the booking is more than 4 days
Owner Expectations
  • Housekeeping - collect mail, water plants, put out the bins on garbage day
  • House/apartment locked up and secure after the booking
  • Empty out rubbish, dirty dishes washed and put away, appliances in working order, bathroom and floors clean - to the same condition it was when sitter arrived
  • Sitter will be the only person at the house at all times unless otherwise agreed with the owner
  • Any keys must be returned at the end of the booking as instructed by the owner
iSocial Pets Expectation
  • Clean and tidy house with clean/fresh bedding for sitter
  • Safe and secure house for the sitter
  • Bedding and walking equipment
  • Basic supplies available for pet sitter eg toilet paper and cleaning products.
  • If the owner has a security camera inside or outside the house, they need to disclose this to the sitter
As a pet sitter, you are entirely free to choose which services you want to offer. Whether it's just one of them, a few or even all of them, it's up to you! And you can change your mind anytime. Just visit the "Services" page (on the website) or go to "Edit profile" (on the app) if you want to activate or deactivate a particular service in your profile.


Hours of operation:
7am - 5pm Monday to Friday
CLOSED Weekends and Public Holidays
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